Return & Exchange
Bio Lifestyle Sdn. Bhd. does not allow returns and refund at the full purchase price. However, we do accept in-store exchanges for defective goods.
What is the Exchange policy?
We strive to achieve to provide quality and excellent value products.
Please Note: This policy only applies to incorrect or defective items shipped, we have a seven (7) days exchange policy upon receipt of order by the customer, subject to the following terms and conditions:
Can I return a voucher which I have already purchased?
For purchased voucher returns are handled on a case-by-case basis. Within the limits of reason, we strive to do our best to meet our customer’s satisfaction. You may write to our customer service (email/phone number TBD) to discuss further.
Please note under this policy, we do not generally permit the exchange of, or offer cash refunds for:
How do I submit an exchange?
Items for Customers to note: